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Extended Warranty Program

Published policy information from UltraLux Health.

Source copy retrieved September 15, 2026. This retrieval date does not change the policy's effective date.

This is the notice published for UltraLux Health’s existing website. Its descriptions of cookies and services refer to that website.

Elevated Protection for a Lifetime of Wellness

Your wellness investment deserves world‑class protection. That’s why we offer our Gold Extended Warranty Program designed to enhance confidence, deliver premium support, and ensure your device performs beautifully for years to come.

Eligible Products:

Our Gold Extended Warranty is available for the following products, each of which comes with its own standard warranty:

Red Light Panels: 3‑year limited standard warranty

Other Red Light Devices: 1‑year standard warranty

Infrared Sauna: 1‑year standard warranty

Hydrogen Water Machines: 3‑year limited standard warranty

HBOT Chamber: 3‑year limited standard warranty

HBOT Air Cooler: 1‑year standard warranty

PEMF Mat: 3‑year limited standard warranty

For information on the general warranty that comes with every purchase click here.

The Gold Extended Warranty

Our Gold Plan extends your warranty an additional two years of coverage with premium service, and maximum protection. Benefits include:

  • Two additional years of protection
  • Full replacement with a new, open box, or as-new refurbished unit if required and available
  • Priority customer support — move to the front of the service queue
  • Coverage begins on the original purchase date
  • 7‑day cancellation window

Shipping & Service Transparency

Your warranty experience should feel as seamless and supportive as your product itself.

  • We cover the return shipping label when sending your product back to us for service
  • Customers are responsible for outbound shipping of replacement units
  • Extended warranty options are available on each product page during purchase.

For Returning Customers

Already own your product? You can still extend your warranty.

  • Simply submit a request through our warranty form
  • Our support team will verify your original purchase and complete your extended warranty order for you

Extended-warranty purchase is not available in this preview. Contact UltraLux about coverage.

Need help with your situation?

Contact our support team about your order or the policy that applies.

Visit Support →Back to top ↑

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